CV Profile No.33844

Experience in the following industries :

• Real-estate, architecture, town planning

Professional experience

• Property and Facilities Manager
• Sanlam Kenya
• 09.2018 - 09.2020
• Reporting to the Group CEO, My role as the Property Manager primarily is to develop and implement effective strategies aimed at optimizing the financial and operational performance of each property type across the entire investment portfolio. My key responsibilities include but not limited to: • Development and coordination of all marketing initiatives. • Direct negotiation of leases with tenants and oversight of contracted letting agents. • Staff recruitment, development and performance evaluation. • Development of Capex/Opex and cost management strategies. • Procurement and performance management of contracted services. • Enforcement of statutory, Health, Safety and environmental compliance. • Development and implementation of effective PPM programs designed to enhance asset life cycle. As the Facility Manager, I oversee the management and maintenance of the Group’s Head Office at Sanlam Tower and over 30 branches across Kenya including the Facilities team. This responsibility entails but is not limited to; • Negotiations for new office space, space planning and project-management of fit-out works. • Development of PPM schedules and coordination of all maintenance related activities. • Procurement and contract management of 3rd party service providers including development of SLA and KPIs.

• Commercial Property Manager
• The Oval
• 01.2015 - 07.2018
• The Oval is a 176,000 Square feet Grade A commercial office and retail development located in Westlands, Nairobi boasting of high caliber tenants such as Microsoft, Bharti Airtel African HQ, Anjawalla and Khanna, East African Development Bank and Bank of India among many more. • Coordinated the daily operations and performance through oversight of a work force of 50+ personnel • Developed and effectively managed an annual Opex budget of US$ 700,000 consistently optimizing NOI. • Developed, implemented and coordinated effective asset and facilities PPM programs. • Developed the Capex budget, obtained bids and project-managed capital projects in excess of US$ 1.5M. • Procured and managed the performance of all SLAs. • Negotiated optimum rentals and leased over 20,000 square feet of office and retail space. • Implemented effective arrears policies subsequently recovering over US$ 200,000. • Identified and implemented cost reduction strategies ultimately slashing the annual Opex by 25% • Developed and enforced compliance of Security, Health, Safety and Environmental policies.

• Head of Property Management
• Cayan Real Estate Investments and Developments
• 03.2011 - 10.2014
• My key responsibilities include but not limited to: • Coordinated all snag inspections and rectification of all new residential and commercial developments • Developed the PM & FM systems, SOPs and policies. • Developed and implemented critical property takeover and handover guidelines. • Developed effective PPM programs and keenly monitored all warranties, guarantees related to new equipment. • Developed and controlled the Opex and Capex budgets. • Developed and implemented effective operational cost control measures and strategies. • Spearheaded all marketing efforts and liaised closely with the brokerage department to expedite sale, leasing • Fostered harmonious living in the community by strictly enforcing lease obligations and occupancy rules. • Conducted frequent inspections to proactively identify and respond to various repairs and maintenance issues. • Conducted property risk assessments and enforced strict adherence to Occupational Safety and Health. • Negotiated, procured and managed the performance of all soft and hard services providers • Approved all work orders, cash requisitions, purchase orders, invoices and payment of outgoings. • Assisted the HR department in the selection, hiring, development and evaluation of all property personnel.

• Customer Account Executive
• Aramex International
• 04.2009 - 10.2011
• • Negotiated sea, air and land freight cost with major freight providers and prepared quotation for clients. • Oversaw the collection and safe transportation of courier and freight to and from pick up, in transit till delivery. • Delivered exceptional service quality as per the agreed service stands throughout the shipment cycle. • Established great working relationships leading to growth of the client portfolio and great client retention rates