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- Last name : ********
- First name : ********
- Phone : +24***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- Marketing, communication
- Sales
- Secretarial work, assistantship
- Services
Professional experience
Experience in the following industries :
- Call centers, hotlines
- Cleaning, security, surveillance
- Event, receptionist
- Marketing, communication, media
- Secretarial work
Professional experience
- Security guard/ Receptionist
- More Secure Co.Ltd, Khartoum, Sudan
- 03.2021 - 06.2021
- Preventing losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. ● Completing reports by recording observations, information, occurrences, and surveillance activities; obtaining signatures. ● Maintains organization’s stability and reputation by complying with legal requirements. ● Ensuring operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
- Customer service Representative
- ARM Trading & Engineering Co.Ltd, Khartoum, Sudan
- 06.2021 - 09.2021
- Managing large amounts of calls in a timely and effective manner ● Identifying customer needs ● Researching customer problems ● Providing the right solutions to customers ● Keeping records of all customer conversations on the call center database ● And meeting targets in terms of quality of conversations
Skills
Problem Solving; Customer Service Skills; Organizations Skills; Adaptability; Computer Software and Application Knowledge; Data Analysis; Marketing; Administrative
Education
Education level : High school
- Sultan Faisal Bin Turkey Secondary School
- 09.2014 - 06.2016
High School
- El-Razi University
- 11.2018 - 12.2021
- Expected graduation: December 2021
Bachelor of Science (Information Technology)
Key Skills
- Computer Software
- Customer Service
- Maintenance
- Marketing
- Reporting
- Security
- Surveillance
- Troubleshooting
Languages
- Arabic
- Native
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Al-Damar - Al-Damazin - Dunqula - Ed Daein - El Fasher - El Fula - El Obeid - Gedarif - Geneina - Kadugli - Kassala - Khartoum - Nyala - Port-Soudan - Rabak - Sannar - Wad Madani - Zalingei - International
- Place of residence : Khartoum
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
- Last updated : 24.09.2021
- Total views CV : 132
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