CV Profile No.45392

Experience in the following industries :

• IT, software engineering, Internet
• Telecom

Professional experience

• IT Coordinator
• GOAL Ireland
• Since 02.2023
• • Facilitate achievement of the goals of the GOAL Sudan development and Business Delivery Model regarding both program and operational activities by ensuring a well – managed, robust, efficient, innovative and high available IT services. • Ensure delivery of high-quality IT services and enable achieve organizational satisfaction. • Ensure that IT infrastructure are always aligned with GAOL Global guidelines and process need in country office and field offices. • Oversees the overall IT Infrastructure and services in Country office and attached field offices. • Supervise and lead the IT team in GOAL Sudan Program. • Provide high level technical and coordination support to cater for speedy resolution of complex incidents and problems related to connectivity, applications access and unified communication services. • Serve as a key IT Country point of contract for issues, service needs and delivery as well as act as in interface with corporate IT services team in Head Quarter.

• Chief Technical Officer
• Fanar Information and Communication Technology Co. Ltd.
• 12.2012 - 02.2023
• As the CTO of Fanar Information and Communications Technology we deliver IT services, consulting and business organizations that need to deliver real results to global business, ensuring a level of certainty no other firm in Sudan can match. We offer a consulting-led, integrated portfolio of IT and IT-enabled infrastructure, engineering and assurance services. This is delivered through its unique Network Delivery Model, recognized as the benchmark of excellence in process development.

• Head of ICT Strategic Planning
• WHITE NILE PETROLEUM OPERATING CO.
• 03.2006 - 11.2012
• · Developing and implementing ICT strategic plans. · Define processes and procedures to improve quality and continual Service Improvement. · Planning and perform assignments to ensure ICT projects achieved to fulfill business goals. · Integrates and institutionalizes good practices to ensure that the enterprise’s IT supports the business objectives.

• Information Systems and Technology Administrator
• Plan International
• 04.2003 - 03.2006
• • Sudan Coordinator for the Yung people's Commission for Africa Project • Responsible for LANs/WAN installing & administration. • Solving PCs, Servers (windows NT, 2000 & 2003 server) and peripherals technical problems • Install & upgrade Plan Corporate Applications. • Insuring integrity of & dealing with Plan corporate application databases and system errors. • Output reports from Plan corporate applications databases using Excel, Visual FoxPro, Visual basic, SQL queries, and Crystal Report. • Responsible for backup and restore procedures. • Install, administer, and maintain Voice over IP (VoIP) project over Plan Sudan WAN (Khartoum, Kassala, Kosti, and ElObied). • Assist (with the team) in designing Plan Sudan web page in PWW (Plan Intranet) and Plan Sudan Web site. (http://plansudan.org/ ) • Provide a monthly report on the status of software & hardware. • Train data entry staff on corporate applications as appropriate. • Participate in budget preparations.

• Network Specialist
• TWINS INTERNATIONAL ENGINEERING CO.
• 09.1998 - 04.2003
• • Installed, patched, and diagnosed production datacentre equipment • Monitored and documented real-time network status using Spectrum analyzers. • Documented network architecture using Microsoft Visio • Collaborated with server team to resolve network related problems • Provided network support to over 30 locations in Khartoum