CV Profile No.30512

Experience in the following industries :

• Distribution, selling, wholesale
• IT, software engineering, Internet
• Import-export business
• Marketing, communication, media
• Services other

Professional experience

• IT Assistance
• PIL shipping company
• 02.2012 - 06.2012
•  Responsible of day to day IT operations.  Responsible for the installations and configurations for both hardware and software.  Providing daily support for computer network users.  Assisting accounts team in accounting systems.  Liaising between departments.

• IT Supervisor
• CMA CGM
• Since 06.2013
• Responsibilities: Responsible of day to day IT operations. Managing and Support nearly to 30 users in 4 Sites. Responsible for the installations and configurations for both hardware and software. Providing daily support for computer network users. Liaising between departments and company sites. Oversee the development and maintenance of the IT strategic plan. Provide seamless quality of IT service to the business and ensure that value for money is obtained. Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance. Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels. Administrating networks, Local systems and key user in the world wide system. Provide periodical reports for IT department. Liaising between CMA CGM Head office and the agency in group projects and in the implementations of new systems. (additional in attached)

• HR & Administration Officer
• CMA CGM
• Since 06.2013
• Responsibilities: Follow up employees’ performance. Ensure employment confidentiality is maintained. Negotiation with external worker. Planning, and delivering, training - including inductions for new staff. Analyzing training needs in conjunction with departmental managers. Assist the HR Director in the annual Appraisal for staff. Developing with the HR Director planning strategies which consider immediate and long-term staff requirements. Prepare and review Monthly HR KPIs reports (Additional in attached)

• Other Duties:
• CMA CGM
• Since 06.2013
• Provide and circular a weekly reports reflects to commercial team the weekly volumes and comparing with the current budget. Provide R&D department with the KPI report on monthly basis, and assist the commercial team on the analysis and for the needed justifications. Provide the top management with Monthly report for Sudan cluster reflect the top 10s customers for both import and export and comparing the volumes with previous year and current year YTD. Conduct the needed training session for the customers to make sure the customers are well updated with latest services and tools that available in the eCommerce platform. (in CV attached)