CV Profile No.39958

Experience in the following industries :

• Associative activities
• Electric, electronic, optical and precision equipments
• Electricity, water, gas, nuclear, energy
• IT, software engineering, Internet
• Services other

Professional experience

• Founder/CEO
• Dawawi
• 11.2019 - 01.2021
• Dawawi is a healthcare mobile application that offers a platform for patients, doctors and pharmacists to enable smooth communication and interactive data exchange between the parties. Using it will enable users to search for medical, pharmaceutical and cosmetics supplies through the system. Dawawi uses the system to find the availability and the distribution of pharmaceutical products. The application was made to help in locating critical medicines and assist in identifying stores which available. The goal is to help the users find and obtain pharmaceutical products faster and with no to little extra cost, especially in emergency situations. Responsibilities: - Leading the development team into the design, layout and function of the app. - Maintenance and Management of the host server on which the app and website resides. - Marketing the app to clients whom will be using the app services. - Demonstrating the benefits to the users and clients using our app and services and get their feedback. - Scaling the business of the app and finding new leads and ways of development. • I was leading team of 5 software engineers & developers

• Sales Engineer
• Business International Group L.L.C (B.I.G)
• 03.2015 - 03.2017
• Responsibilities: - Serve customers by identifying their needs and engineering adaptations of products, equipment, and services. - Identify current and future customer service requirements by making personal rapport with potential and actual customers and others in a position to understand service requirements. - Provide product, service, or equipment technical and engineering information by answering questions and requests. - Establish new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule. - Prepare cost estimates by studying all related customer documents, consulting with engineers, technical personnel, and other professional personnel. - Determine improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services. - Submit orders by conferring with technical support staff and costing engineering changes. - Developing customer’s staff by providing technical information and training. - Studying existing and new legislation, and anticipating future legislation. - Preparing sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.

• Sales/Service Engineer
• Al-Ajmi for Technical Supplies & Trading LLC
• 08.2012 - 09.2014
• - Installation of laboratory machinery, supplies and equipment. - Installation of laboratory furniture & fittings including all its utilities from Electricity/Water/Data/Gas. - Supervise and direct a small team of technicians (e.g. electricians, plumbers and general technicians) on a day to day basis ensuring that that customer Work requests and maintenance programs are kept up to date and well documented. - Implement a long term Planned Preventative Maintenance program for laboratory furniture, machinery and equipment (including for water services, electrical installations,) using the in-house maintenance team or appropriate contractors, and maintain accurate and organized records of conducted works. - Using various solutions and tools to provide effective solutions to customers' concerns. - Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. - Promptly following up on service requests and providing customer feedback. - Monitoring equipment and machinery performance and developing preventative maintenance measures. - Conducting quality assurance and safety checks on all equipment. Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. - Providing recommendations about new features and product improvements.