CV Profile No.44504

Experience in the following industries :

• Marketing, communication, media
• Social, public and human services

Professional experience

• Communication Secretary
• Sudan Building Capacity Project - African Development Fund
• 07.2017 - 12.2022
• Establish and oversee operational implementation of communications strategy aimed at effectively portraying messages both internally and externally. Determine messaging objectives and design/develop content for press releases and project success stories. Publish content across both digital and traditional media. Coordinate and oversee media events in addition to managing outreach materials. Support project management by overseeing communications, documentation, monitoring/evaluation, stakeholder collaboration, and bidding/procurement. Managed, analyzed, and reported on data. ● Authored and presented community success stories fostered through the project. ● Established and facilitated training and development opportunities. ● Resolved complex issues while serving as project point of contact. ● Championed project success by swiftly troubleshooting and configuring workstations. ● Successfully oversaw the commission and installation of desktops and printers in 16+ target areas across Health Facilities.

• On Job IT Manager | Helpdesk Support
• Iskan Architects
• 08.2016 - 12.2020
• Managed IT operations while offering technical support and resolutions. Liaised with end users remotely, via email/phone, and in-person while determining and swiftly resolving issues. Oversaw troubleshooting diagnosis, maintenance, and repairs of both hardware and software. Administered cyber security, managed networking, and installed/configured systems. ● Promoted efficiency by firecting installation and configuration of local and remote Autodesk Revit Service.