CV Profile No.45880

Experience in the following industries :

• Call centers, hotlines
• Health, pharmacy, hospitals, medical equipment
• Secretarial work
• Social, public and human services

Professional experience

• Administrative Secretary Team Leader
• The Salam Centre for Cardiac Surgery - Emergency NGO Onlus
• Since 12.2017
• Prepared well-considered and flexible agendas for organization meetings. Composed error-free email and technical memos in accordance with the guidance of the direct administrative manager. Have experienced in organized logistical services for tasks within and outside the organization or company. Coordinated training for new team members. Stored files and records in content management systems. Provided administrative support to internal employees and supported needs for organizing work. Provided written support through copying, faxing, and storing files and documents. Prioritized calls through a screening process and transfer them to the appropriate person. Responded to phone calls, messages, and emails, and translate the texts to be replied to. Conducted interviews and oversee the addition of strong assets to the organization by bringing in qualified people with excellent practical experience. Archived files, store data, and enter it into databases and applications suitable for retrieval or modification. Conducted regular analysis of employee data, re-evaluation, and motivation.

• Administrative Officer
• Alraki For Roads and Bridges Company
• 04.2016 - 04.2017
• Overseed the office and inventory records by ordering, receiving, storing, and shipping items. Managed customer files and records in compliance with security procedures to prevent breaches and data misuse. Supervised new employees, provide guidance, and respond to questions quickly to improve job understanding. Prepared agendas and take meeting notes for archiving. Generated up-to-date reports, manage accounts, and create reports for the company's database.